Terms and Conditions of Use

1. ACCEPTANCE AND LEGAL AGREEMENT

These Terms and Conditions of Use (“Terms”) constitute a legally binding agreement between you (“User,” “Customer,” “Student,” or “you”) and Texas Skills Institute (“TSI,” “Texas Skills Institute,” “we,” “us,” or “our”).

These Terms govern your access to and use of:

• websites;
• platforms;
• programs;
• courses;
• educational content;
• materials;
• assessments;
• examinations;
• certificates;
• educational services;
• digital products;
• enrollment systems;
• support systems.

By accessing, registering for, purchasing, enrolling in, downloading, viewing, or otherwise using any TSI service, you acknowledge that you have read, understood, and agreed to these Terms.

If you do not agree to these Terms, you must not access or use the applicable services.

2. LEGAL CAPACITY

By using TSI services, you represent that you have the legal capacity to enter into a binding agreement.

If you use TSI services on behalf of an organization, you represent and warrant that you have authority to bind that organization to these Terms.

3. NATURE OF TSI

TSI provides continuing education, professional development, technical education, specialized training, and competency-development services.

Unless expressly stated otherwise:

• TSI is not a university;
• TSI is not a college;
• TSI does not award academic degrees;
• TSI programs do not automatically constitute university or college programs;
• TSI certificates are not automatically professional licenses;
• TSI certificates do not replace governmental licenses, registrations, permits, or authorizations.

4. EXTERNAL LICENSES AND CREDENTIALS

Where a TSI program prepares a participant for an external license, certification, examination, CEU, PDU, credential, or regulatory requirement, the applicable governmental, professional, or credentialing authority may impose additional requirements.

Completion of a TSI program does not guarantee that any governmental authority, professional organization, employer, examination provider, or third party will grant a license, certification, credential, approval, recognition, employment opportunity, or other benefit.

5. USER INFORMATION

Users must provide accurate, current, and complete information where information is requested for registration, enrollment, payment, certification, or other legitimate purposes.

TSI may suspend or terminate an account where materially false, fraudulent, or misleading information is provided.

6. PERSONAL ACCOUNTS

Unless expressly authorized otherwise, TSI accounts and individual enrollments are personal.

Users may not share:

• passwords;
• usernames;
• private access links;
• enrollment codes;
• authentication tokens;
• credentials.

Users may not permit another person to use an individual enrollment.

7. ACCOUNT SECURITY

Users are responsible for protecting their credentials.

Users must promptly notify TSI of suspected unauthorized access, credential compromise, or unauthorized use.

TSI may require additional verification when reasonably necessary for security.

8. LIMITED LICENSE

Purchase or enrollment in a TSI program does not constitute a sale or transfer of intellectual-property rights.

Subject to these Terms, TSI grants the purchaser a:

personal, limited, revocable, non-exclusive, non-transferable, and non-sublicensable license

to access and use the applicable program and content solely for the permitted educational purpose for which it was provided.

9. ACCESS PERIOD

The period of access depends on the applicable program and the access terms disclosed at the time of purchase or enrollment.

Access may end when:

• the applicable access period expires;
• the program access period ends;
• the enrollment is cancelled;
• the account is terminated;
• a material violation occurs;
• fraud or unauthorized access occurs;
• payment obligations are not satisfied;
• another legally valid termination event occurs.

10. INTELLECTUAL PROPERTY

TSI Content may be protected by United States federal law, state law, and applicable international law.

Protected content may include:

• text;
• manuals;
• videos;
• audio;
• presentations;
• graphics;
• diagrams;
• animations;
• courses;
• modules;
• examinations;
• assessment materials;
• questions;
• answers;
• question banks;
• databases;
• software;
• interfaces;
• designs;
• trademarks;
• logos;
• names;
• methodologies;
• curriculum structures;
• audiovisual materials;
• AI-generated or AI-assisted materials.

11. NO TRANSFER OF OWNERSHIP

Purchase of access does not transfer:

• copyright;
• trademark rights;
• trade-secret rights;
• database rights;
• methodology rights;
• course ownership;
• reproduction rights;
• distribution rights;
• commercial exploitation rights.

12. PROHIBITED USES OF CONTENT

Without prior written authorization from TSI, Users may not:

• copy;
• reproduce;
• distribute;
• sell;
• resell;
• rent;
• lease;
• lend;
• transfer;
• sublicense;
• publish;
• retransmit;
• record;
• photograph;
• scan;
• systematically capture;
• share;
• upload to the Internet;
• upload to social media;
• upload to educational platforms;
• incorporate into other courses;
• use commercially;
• create competing courses;
• create commercial derivative products;
• translate for redistribution;
• remove copyright notices;
• remove watermarks;
• use scraping tools;
• use bots to extract content;
• use TSI Content to train AI models.

13. UNAUTHORIZEDLY OBTAINED MATERIAL

Receipt or possession of TSI Content does not create any right, title, license, or permission to use that content.

Any person who obtains TSI Content through an authorized or unauthorized source may not, without prior written authorization from TSI:

• disclose it;
• sell it;
• distribute it;
• publish it;
• share it;
• transmit it;
• transfer it;
• reproduce it;
• commercially exploit it;
• incorporate it into another product;
• use it to create educational programs;
• use it to train artificial-intelligence systems.

This prohibition applies regardless of whether the material was obtained:

• from another student;
• from an employee;
• from a contractor;
• through a link;
• through a download;
• through a screenshot;
• through a recording;
• through a shared account;
• by mistake;
• through a third-party platform.

14. RECORDING CONTENT

Users may not record TSI Content through:

• screen-recording software;
• cameras;
• mobile phones;
• external recording devices;
• software tools;
• browser extensions;
• automated systems.

This prohibition applies except to the extent a recording functionality is expressly provided and authorized by TSI.

15. SCREENSHOTS AND COPIES

Users may not create screenshots, photographs, scans, transcriptions, or reproductions for the purpose of retaining, redistributing, commercializing, or reusing protected TSI Content.

16. EXAMINATIONS AND ASSESSMENTS

TSI examinations, assessment materials, questions, answers, and question banks may constitute protected, confidential, and proprietary content.

Users may not:

• copy examination questions;
• photograph examination questions;
• record examinations;
• share answers;
• publish examination questions;
• sell examination questions;
• create derivative question banks;
• permit another person to take an assessment on their behalf.

17. ACADEMIC INTEGRITY

Prohibited conduct includes:

• plagiarism;
• falsification of results;
• falsification of records;
• impersonation;
• completing an assessment for another person;
• obtaining unauthorized assistance;
• distributing answers;
• manipulating results;
• technological or identity-based cheating.

18. CERTIFICATE INTEGRITY

Users may not:

• forge certificates;
• alter certificates;
• modify dates;
• modify hours;
• modify grades;
• modify names;
• transfer certificates;
• present altered certificates as authentic;
• represent a TSI certificate as a governmental license.

TSI may invalidate certificates obtained through fraud, impersonation, falsification, or material violation of applicable program requirements, to the extent legally permitted.

19. ARTIFICIAL INTELLIGENCE

TSI may use artificial intelligence for:

• narration;
• educational assistance;
• content generation;
• content adaptation;
• personalization;
• customer support;
• analysis;
• automation.

AI-generated responses may contain errors, omissions, or inaccuracies and should not automatically be treated as professional, legal, medical, financial, engineering, regulatory, or other individualized professional advice.

20. PROHIBITION ON AI TRAINING

Unless expressly authorized in writing by TSI, Users may not use TSI Content for:

• model training;
• fine-tuning;
• datasets;
• embeddings;
• retrieval-augmented generation;
• AI agents;
• commercial AI systems;
• generative models;
• foundation models;
• machine-learning systems.

21. SCRAPING AND AUTOMATED EXTRACTION

Users may not use:

• bots;
• crawlers;
• spiders;
• scrapers;
• scripts;
• automated agents;
• unauthorized APIs;
• extraction software;

to collect, copy, reproduce, index, or systematically extract TSI Content.

22. COMMERCIAL USE

Individual enrollment does not authorize use of TSI Content for:

• corporate training;
• consulting;
• seminars;
• third-party courses;
• commercial products;
• third-party services;
• resale;
• sublicensing.

Institutional or commercial use requires an appropriate separate license where applicable.

23. PRICING

Prices applicable to a purchase will be those displayed at the time of purchase, subject to applicable taxes, fees, discounts, promotional terms, and corrections.

TSI may modify prices for future purchases.

24. TAXES

Applicable taxes, governmental charges, or transaction-related fees may be added where legally required.

25. REFUNDS

Refunds are governed by TSI’s applicable refund policy and by any non-waivable rights provided by applicable law.

Nothing in these Terms is intended to eliminate a legally non-waivable consumer right.

26. PAYMENT PROCESSORS

TSI may use third-party payment processors.

Such processors may maintain additional terms and privacy policies applicable to payment transactions.

27. SERVICE AVAILABILITY

TSI will make commercially reasonable efforts to maintain service availability but does not guarantee uninterrupted or continuous availability.

28. MAINTENANCE AND SERVICE INTERRUPTIONS

Services may be temporarily suspended or interrupted because of:

• maintenance;
• updates;
• system failures;
• service-provider failures;
• connectivity problems;
• cybersecurity incidents;
• emergency circumstances;
• other circumstances beyond TSI’s reasonable control.

29. PROHIBITED CONDUCT

Users may not engage in:

• fraud;
• threats;
• harassment;
• impersonation;
• malware distribution;
• unauthorized access;
• interference;
• exploitation of vulnerabilities;
• scraping;
• spam;
• unlawful distribution;
• infringement of intellectual-property rights.

30. SUSPENSION

TSI may suspend an account where TSI reasonably determines that there is:

• fraud;
• material breach;
• unauthorized access;
• account sharing;
• unauthorized distribution;
• security risk;
• nonpayment;
• misuse of TSI services.

31. TERMINATION

TSI may terminate access where there is a material violation of these Terms or where termination is otherwise legally permitted.

32. LICENSE REVOCATION

Where a User violates applicable content restrictions or other material obligations, the license granted under these Terms may be immediately revoked, without prejudice to any other rights or remedies available to TSI.

33. EFFECT OF TERMINATION

The following obligations survive termination to the extent applicable:

• intellectual-property protections;
• confidentiality;
• content restrictions;
• payment obligations;
• indemnification;
• limitations of liability;
• dispute-resolution provisions;
• any provisions which by their nature are intended to survive termination.

34. ENFORCEMENT AND REMEDIES

TSI may, where legally available:

• suspend accounts;
• terminate access;
• cancel enrollments;
• revoke licenses;
• invalidate fraudulent certificates;
• issue copyright notices;
• request removal of unauthorized content;
• contact hosting providers;
• contact platforms;
• exercise contractual rights;
• exercise intellectual-property rights;
• seek injunctive relief;
• seek damages;
• seek costs and attorneys’ fees where legally available;
• initiate judicial or arbitration proceedings.

35. TRADE SECRETS

Where specific information satisfies the applicable legal requirements to constitute a trade secret, TSI reserves all rights and remedies available under applicable federal and state trade-secret laws.

Nothing in these Terms automatically classifies all TSI Content as a trade secret.

36. CONFIDENTIALITY

Users may not disclose information that is reasonably understood to be confidential, proprietary, restricted, or non-public.

This may include non-public information relating to:

• content;
• examination banks;
• systems;
• processes;
• methodologies;
• internal materials;
• commercial information;
• technical information.

37. TRADEMARKS

“Texas Skills Institute,” “TSI,” associated logos, names, slogans, and other TSI marks are owned by TSI or their respective owners.

Unauthorized use of such marks is prohibited.

38. COPYRIGHT AND DMCA

TSI respects intellectual-property rights and may respond to copyright infringement notices that comply with applicable legal requirements.

39. THIRD-PARTY CONTENT

Certain services may incorporate content, software, technology, or links provided by third parties.

Such third-party materials may be subject to additional terms and licenses.

40. EXTERNAL LINKS

TSI does not control all external websites or services.

Use of third-party websites is subject to the terms and policies of those third parties.

41. NO GUARANTEE OF RESULTS

TSI does not guarantee:

• employment;
• hiring;
• promotion;
• salary increases;
• professional licensing;
• external certification;
• examination passage;
• professional recognition;
• admission to an external program;
• business results;
• financial results.

42. EDUCATIONAL INFORMATION

TSI programs provide educational and competency-development information.

Unless expressly stated otherwise, TSI Content does not constitute individualized legal, medical, financial, accounting, engineering, regulatory, or other professional advice.

43. AI DISCLAIMER

AI-generated information may contain errors, omissions, outdated information, or inaccuracies.

Users are responsible for independently verifying information where professional, technical, regulatory, safety, financial, legal, or other consequential decisions depend upon that information.

44. INDEMNIFICATION

To the maximum extent permitted by applicable law, the User agrees to indemnify, defend, and hold harmless TSI and its owners, affiliates, officers, directors, employees, contractors, agents, licensors, and service providers from and against claims, liabilities, damages, losses, judgments, costs, and expenses arising out of or relating to:

• the User’s material breach of these Terms;
• unlawful use of TSI services;
• fraud;
• infringement of third-party rights;
• unauthorized distribution of TSI Content;
• unauthorized commercial use;
• willful misconduct or unlawful conduct.

45. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, TSI shall not be liable for indirect, incidental, special, exemplary, consequential, or punitive damages arising out of or relating to the services or these Terms.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

46. LIABILITY CAP

To the maximum extent permitted by applicable law, TSI’s aggregate liability arising out of or relating to a service purchased by a User shall not exceed the amount actually paid by that User for the specific service giving rise to the claim during the applicable period, except to the extent such limitation is prohibited by applicable law.

47. WARRANTIES

Except where expressly stated otherwise or required by applicable law, services are provided according to their published description and availability.

TSI does not warrant:

• uninterrupted availability;
• absolute error-free operation;
• absolute security;
• compatibility with every device;
• specific professional or educational outcomes.

Legally non-waivable warranties remain unaffected.

48. FORCE MAJEURE

TSI will not be responsible for delays or failures caused by circumstances beyond its reasonable control, including:

• natural disasters;
• fire;
• flood;
• pandemic;
• war;
• governmental action;
• widespread infrastructure outages;
• service-provider failures;
• cyberattacks;
• national emergencies.

49. GOVERNING LAW

These Terms shall be governed by the laws of the State of Texas and applicable federal laws of the United States, without regard to conflict-of-law principles, except to the extent mandatory law applicable to the User provides otherwise.

50. INFORMAL DISPUTE RESOLUTION

Before initiating formal proceedings regarding a dispute, the User should provide TSI with a reasonable opportunity to attempt to resolve the matter informally.

The notice should describe:

• the nature of the dispute;
• relevant facts;
• the service involved;
• the requested resolution.

Nothing in this section prevents a party from taking action when necessary to preserve a statutory limitation period or seek emergency relief.

51. MEDIATION

Where a dispute cannot reasonably be resolved through direct communication, the parties may attempt to resolve the dispute through mediation.

Mediation may be conducted remotely.

Costs shall be allocated according to the applicable mediation provider’s rules and applicable law.

52. INDIVIDUAL BINDING ARBITRATION

Except where a claim is legally excluded from arbitration, any dispute, claim, or controversy arising out of or relating to these Terms, a TSI service, or the relationship between the User and TSI may, to the extent permitted by applicable law, be resolved through individual binding arbitration when properly invoked by either party.

The arbitration shall be administered by the American Arbitration Association (“AAA”) under the applicable AAA rules, including applicable consumer procedures, unless the parties agree otherwise or applicable law requires a different procedure.

The arbitrator shall have authority to award the same individual relief that a court could lawfully award.

53. CLASS ACTION AND REPRESENTATIVE ACTION WAIVER

To the maximum extent permitted by applicable law, disputes subject to arbitration shall be brought only on an individual basis.

Neither party may participate in a class, collective, consolidated, representative, or private-attorney-general proceeding concerning a claim subject to arbitration, except to the extent such waiver is prohibited by applicable law.

If applicable law prohibits enforcement of a particular portion of this waiver, that portion shall be severed or limited to the minimum extent required by law.

54. SMALL CLAIMS COURT

Nothing in these Terms prevents an eligible individual from bringing an individual claim in small claims court where:

• the claim qualifies;
• the court has jurisdiction;
• applicable law permits the proceeding.

55. INJUNCTIVE AND EQUITABLE RELIEF

Nothing in these Terms prevents TSI from seeking temporary, preliminary, or permanent injunctive relief or other equitable remedies available under applicable law to:

• protect intellectual property;
• prevent unauthorized distribution;
• protect confidential information;
• prevent unauthorized access;
• protect trade secrets;
• prevent irreparable harm.

56. JURISDICTION FOR JUDICIAL RELIEF

Where a dispute is legally permitted to proceed in court, the parties consent, to the maximum extent permitted by applicable law, to the jurisdiction of competent state or federal courts located in Texas.

57. SEVERABILITY

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will remain in full force and effect.

The invalid provision shall be modified or limited to the minimum extent necessary to make it enforceable where legally permitted.

58. NO WAIVER

Failure by TSI to enforce a provision immediately does not constitute a waiver of TSI’s right to enforce that provision later.

59. ASSIGNMENT

The User may not assign or transfer these Terms or any rights granted under them without TSI’s prior written authorization.

TSI may assign these Terms in connection with a merger, acquisition, reorganization, sale of assets, corporate restructuring, or transfer of the applicable business, subject to applicable law.

60. ENTIRE AGREEMENT

These Terms, together with applicable:

• Privacy Policy;
• Refund Policy;
• TSI Content License & Acceptable Use Policy;
• Academic Integrity Policy;
• program-specific terms;

constitute the agreement governing the applicable TSI services.

61. MODIFICATIONS

TSI may modify these Terms from time to time.

Where a modification is material, TSI may provide additional notice when legally required or reasonably appropriate.

The effective date will be updated when these Terms are revised.

62. ELECTRONIC COMMUNICATIONS

The User agrees to receive electronic communications relating to:

• account administration;
• enrollment;
• payments;
• security;
• programs;
• certificates;
• assessments;
• contractual changes;
• administrative matters.

63. ELECTRONIC ACCEPTANCE

Where legally permitted, selecting:

“I Agree”

or using an equivalent electronic acceptance mechanism constitutes acceptance of these Terms.

TSI may retain records evidencing such acceptance.

64. PRIVACY

Processing of Personal Information is additionally governed by the TSI Privacy Policy.

65. CONTACT

Official communications may be submitted through the official contact channels made available by TSI at:

https://texasskillsinstitute.com

Texas Skills Institute